The aim of the hairdressing industry awareness campaign was to present the health and safety risks specific to the industry and, above all, systematic prevention measures to avoid or reduce the risks associated with the hairdressing profession for the business owner, employees and customers. The campaign covered all entities registered with the Chamber of Crafts (476), including 329 businesses with a total of 2 081 workers. The campaign was implemented in cooperation with social partners, which is an established practice in Luxembourg. There is a long-standing experience in tripartite dialogue and the cooperation carried out is in line with the objectives of the political stakeholders.

The Multisectoral Occupational Health Service (STM); the Chamber of Crafts (CDM); the Accident Insurance Association (AAA) and Occupational Health Division of the Ministry of Health (DSAT) joined the campaign. The aim of the collaboration was to produce a ‘Guide for hairdressers’ (aimed at employers), information leaflets for workers – translated into various languages. The project was funded by 5 implementing organisations (STM, CDM, AAA, DSAT, ITM).

Accident data from the labour inspectorate’s own database and external resources, information in mass media and from complaints were used to prepare it.

The campaign focused only on education and promotion of safety and health issues, without any inspection activities.

Internal inspection records are kept and maintained through the ITM Document Information System (‘IDOMIS’ application). This application, which is a generic file and data flow management application, implicitly captures and tracks telephone calls, letters and emails, requests, control sheets and documents processed by the Authority. This system was used during the preparatory phase of the project.

As part of the organisation of the project, a team responsible for its implementation was set up, whose members represented all project partners. A second team, consisting of the representatives of the occupational health service and the Chamber of Crafts, was responsible for verifying that the project complied with the approved plans.

Project implementation included: visits to enterprises (on request), training, distribution of publications, organisation of seminars, counselling, and other media publications (social media, project partners' websites).